Return Policy
We aim to provide a clear and fair return process.
Return Window
Eligible products may be returned within 30 days of confirmed delivery.
Return Conditions
Items must:
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Be unused
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Be in original packaging
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Include all components and hardware
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Be accompanied by proof of purchase
Non-Returnable Items
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Final sale items
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Custom or special-order products
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Installed or modified fixtures
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Items damaged due to improper installation
Return Procedure
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Contact service@radiegant.com
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Provide order number and reason for return
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Receive return authorization instructions
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Ship item using a trackable service
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Refund Processing
Approved refunds are issued after inspection and may take 5–10 business days to reflect in the original payment method.
Original shipping fees are non-refundable unless the return results from our error.