Contact Us

A Clear Route to Our Support Team đŸ“©

Aureoledâ„¢ welcomes questions from customers who need assistance before or after placing an order.
You may contact us regarding product details, compatibility, order updates, delivery questions, or return requests.
Providing accurate information helps our team understand and review your inquiry more efficiently.
Please avoid sending unnecessary confidential information through general support messages.
Customer service for Aureoled™ is managed by Sichuan Weigan Technology Co., Ltd.

How to Reach Us

Support Email: service@aureoled.com

When contacting us about an existing order, please include:

  • The name used for the order

  • The relevant order reference

  • The product involved

  • A clear explanation of the request

  • Photographs when they are relevant to a product concern

Support Standards

Messages are reviewed during normal service operations. Some inquiries may require additional checking, particularly when delivery records, product condition, or order details need to be confirmed.

Please send one complete message whenever possible. Repeated messages about the same issue may make it more difficult to follow the support history. We will use the information provided only for handling the inquiry and related store operations.